Question 1

How long does a typical repair take?

Accepted Answer

Most common repairs — screens, batteries, charging ports — are done the same day, often while you wait (30–60 minutes).

Question 2

Do I need to book, or can I walk in?

Accepted Answer

Walk-ins are very welcome at 35 Queensway, Bletchley. For larger jobs (MacBook, water damage) we recommend a quick WhatsApp first so we can prepare.

Question 3

Do you offer a warranty?

Accepted Answer

Yes — all our repairs come with a warranty on the parts we fit. Just keep your receipt and pop back in if anything isn't right.

Question 4

Is my data safe during a repair?

Accepted Answer

Absolutely. We never access your personal data unless a fix specifically requires it, and we always ask first. For peace of mind you can back up before bringing it in.

Question 5

How does selling my old device work?

Accepted Answer

Send us the model, condition and a photo on WhatsApp. We'll reply with a fair cash offer. If you're happy, pop in to the shop and we'll pay you on the spot.

Question 6

Do you buy broken phones and laptops?

Accepted Answer

Often yes — depending on the model and the issue. WhatsApp us a photo and a quick description and we'll let you know.

Question 7

What payment methods do you accept?

Accepted Answer

Cash and all major debit/credit cards. We pay cash on the spot for devices we buy.

Question 8

Do you sell brand new phones too?

Accepted Answer

Yes — we stock both new and quality pre-owned phones, plus a huge range of premium cases and accessories.

Question 9

Where exactly are you located?

Accepted Answer

35 Queensway, Bletchley, Milton Keynes, MK2 2DR. We're open Monday to Saturday, 9:30 AM to 6:00 PM. Closed Sunday.

Question 10

Do you cover areas outside Bletchley?

Accepted Answer

Customers come to us from across Milton Keynes and the surrounding area. We're happy to help anyone who can pop into the shop.

Questions, answered.

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